Welcome to Baiji Food ("us", "we", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our Baiji Food services ("Services").
By accessing or using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.
Information We Collect
We collect the following personal information from you when you use our Services:
- Email Address: We collect your email address when you register an account, place an order, or contact us for support. This allows us to send you order confirmations, updates, and important service communications.
- Phone Number: We collect your phone number to facilitate order processing, delivery coordination, and customer support. This enables us to contact you regarding your orders and provide timely service updates.
- Address: We collect your delivery address to ensure accurate and timely delivery of your orders. This information is essential for completing the delivery service you request.
Important: We only collect the information necessary to provide you with our delivery services. We do not collect payment information directly, and we do not store sensitive financial data.
How We Use Your Information
We use the information we collect solely for the following purposes:
- Processing and fulfilling your delivery orders
- Communicating with you about your orders, including order confirmations and delivery updates
- Providing customer support and responding to your inquiries
- Improving our Services and user experience
- Ensuring the security and integrity of our Services
- Complying with legal obligations and applicable laws
Information Sharing and Disclosure
We Do Not Share Your Information: We are committed to protecting your privacy. We do not sell, trade, rent, or share your personal information (including your email address, phone number, and address) with any third parties, advertisers, marketing companies, or other organizations.
Your personal information is kept strictly confidential and is only used internally by Baiji Food to provide you with our services.
The only circumstances under which we may disclose your information are:
- Legal Requirements: If required by law, court order, or governmental authority, we may be obligated to disclose information. We will only do so to the extent legally required.
- Service Providers: We may share information with trusted service providers who assist us in operating our platform (such as hosting services), but only to the extent necessary for them to perform their services. These providers are contractually obligated to maintain the confidentiality of your information.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal and operational requirements)
- Opt out of marketing communications at any time
To exercise these rights, please contact us using the contact information provided below.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: [Your Contact Email]
- Phone: [Your Contact Phone]
By using Baiji Food, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.